Help Center

Find answers and get up to speed with ResolvCmd.

Getting Started

Set up your ResolvCmd account, connect your first knowledge source, and run your first resolution in under 10 minutes.

Install the ResolvCmd sidebar app in Zendesk and configure automatic resolution delivery inside your tickets.

Connect your Google Drive to ResolvCmd and organize documentation by client using folder-based tagging.

Connect your Hudu instance to ResolvCmd and sync articles, procedures, and asset data into your knowledge base.

Connect your Confluence Cloud instance to ResolvCmd and sync pages from selected spaces into your knowledge base.

Add the ResolvCmd pod to ConnectWise Manage service tickets and get resolutions without leaving your ticket view.

Manually upload PDFs, Word documents, Markdown, and other files to your ResolvCmd knowledge base.

Understand how ResolvCmd produces resolutions, what confidence levels mean, and how to get the best results from your knowledge sources.